Our technicians are professionals, rigorously screened, and trained by Sub-Zero & Wolf. Their demanding performance standards cover product maintenance, diagnostics and repair. They only use genuine Sub-Zero & Wolf parts for your appliances and have many of them on hand for a faster resolution to your appliance needs. Your servicer will make sure to thoroughly explain the problem before servicing your appliance. For every service call, it is our goal to provide results that ensure your satisfaction.